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T-POWER.COFREQUENTLY ASKED QUESTIONS
Your TPower ID is your unique account number used to log in, play games, and manage your balance. It helps the system identify you securely across the platform.
When you register, your TPower ID is automatically generated — usually a combination of letters and numbers (e.g., TP123456). You’ll receive it via SMS or in-app message after signup.
The QR Code allows you to quickly log in or share your referral link with friends. Scan it using your phone’s camera or within the TPower App to access your account instantly.
TPower Chips represent your in-game credits. You can use them to play casino games such as slots, poker, or live dealer tables. 1 Chip = 1 unit of in-game currency.
Free chips are offered during special events, daily login bonuses, and promotions. Stay active and check the “Rewards” or “Daily Bonus” section in your account dashboard.
Your Payment PIN is a 6-digit security code used to confirm withdrawals, deposits, or chip transfers. Never share it with anyone to keep your account secure.
Go to the official TPower website and click “Download App”.
For Android: Allow “Install from Unknown Sources.”
For iOS: Follow the on-screen App Store guide.
Then log in using your TPower ID.
Click “Forgot Password” on the login page. Enter your registered phone number or email, and follow the instructions to reset your credentials securely.
Go to “Account Settings → Security → Phone Number”.
Enter your new number and verify it with an SMS code. Contact support if your old number is inactive.
Yes. You can access TPower via web browser at the official site. Log in using your ID and enjoy the same features as the mobile app.
“Current Bet” shows your ongoing wager, while “Previous Bet” displays your most recent betting history, results, and payouts for reference.
The Chat Lobby is an interactive space where players can talk, share experiences, and get real-time updates from moderators or the support team.
Our dedicated support team is available 24/7. Contact us via live chat, WhatsApp, or email for assistance with accounts, payments, or technical issues.
TPower operates under a licensed gaming provider and uses SSL encryption to protect user data. Always play responsibly and follow your local gaming regulations.
Go to “Wallet → Deposit” or “Withdraw”, choose your preferred payment method (bank transfer, e-wallet, crypto), and confirm the transaction using your Payment PIN.
Try clearing your browser cache or restarting the app. If the issue continues, contact our support team for troubleshooting assistance.